Use Tanqory in Claude and ChatGPT

The Tanqory connector links your store to Claude or ChatGPT. Once it is connected, you can ask about your store in plain language and make changes. Two examples: "Which products are low on stock?" and "Add a 10% discount for returning customers." The assistant works with your live store data through Tanqory. Before anything is saved, it shows you a preview.

Before you begin

• You need a Tanqory account with access to at least one store.
• You need a Claude or ChatGPT account. Connectors you add yourself are subject to your Claude or ChatGPT plan and your workspace admin's settings.
• What the assistant can do is limited by your own staff permissions in that store.

Server addresses

Each assistant uses its own address:

Copy the address exactly as shown. Both use the same Tanqory sign-in.

Steps

1. Add the connector in Claude

1. In Claude, open Settings → Connectors.
2. If Tanqory is listed in the connector directory, select it and choose Connect. If it is not listed, choose Add custom connector, enter Tanqory as the name and https://api.tanqory.com/v1/mcp/claude as the URL, then choose Add.
3. Choose Connect and continue to step 3 below to sign in.

On a Claude Team or Enterprise plan, an organization Owner may need to add the connector before members can connect.

2. Add the connector in ChatGPT

1. In ChatGPT, open the apps directory and search for Tanqory, then choose Connect.
2. If your workspace lets you add your own MCP server instead, add one with the URL https://api.tanqory.com/v1/mcp and choose OAuth as the authentication method.
3. Continue to step 3 below to sign in.

3. Sign in and choose a store

1. A Tanqory sign-in page opens at accounts.tanqory.com. Sign in with your Tanqory email and password.
2. Choose the store you want the assistant to work with. The connector works with one store at a time.
3. Review what the assistant is asking to do and choose Allow:
   • read your store and its records
   • read analytics
   • change content, operations and your website
4. You are returned to Claude or ChatGPT, and the connector shows as connected.

To use a different store, disconnect and connect again, then choose the other store. To stop the assistant reaching your store, remove the Tanqory connector in Claude or ChatGPT settings.

4. Ask your first question

Try one of these:

• "What were my sales this week compared with last week?"
• "List orders that are paid but not yet fulfilled."
• "Which products have fewer than 5 units in stock?"
• "Write a product description for the Lavender Soy Candle and show me before saving."
• "Create a 15% discount code SPRING15 that ends on 31 March."
• "Is my store ready to open? What is still missing?"

What the connector can do

Claude does not offer money-moving actions or AI image generation. That covers refunds, payment captures, store credit and gift cards. When you ask for one of these in Claude, the assistant gives you a link to finish it in your Tanqory dashboard.

Paying for a plan or a domain always happens on a Tanqory page in your browser. The assistant can find the right page and give you the link, but it cannot pay for you.

Safeguards

• Preview first. Every change shows what will change before anything is saved. Nothing changes until you confirm.
• One confirmation per change. Your confirmation carries a single-use code tied to exactly the change in the preview. It expires after 5 minutes and cannot be reused. If the preview is too old, nothing is saved and the assistant asks for a fresh preview.
• A typed phrase for risky actions. Some actions are hard to undo, such as archiving or deleting records. For these, the preview shows a short phrase, and you type it back before the action runs.
• Read and write are separate. Read-only actions are marked as read-only. Actions that change data are marked so Claude and ChatGPT ask for your permission before running them.
• Your permissions apply. The connector acts as you, in the store you chose. It cannot do anything your staff role does not allow.
• Limits. Each person can make up to 30 connector calls a minute, so a runaway conversation cannot flood your store.

Your data

• Tanqory only receives the requests the assistant sends to the connector, such as "list unfulfilled orders", and returns the store data needed to answer them.
• Tanqory does not read your Claude or ChatGPT chat history, memory or files.
• Tanqory keeps a record of connector calls for security and support. Confirmation codes and typed phrases are removed from that record.
• Your conversations with Claude or ChatGPT are covered by Anthropic's or OpenAI's own terms and privacy policy.

Read the Tanqory Privacy Policy for how Tanqory collects, uses, stores and shares data, and how long data is kept.

Troubleshooting

Support

Email support@tanqory.com with the name of your store and roughly when the problem happened, or visit the Tanqory help centre.