AI Assistant App
Install the AI Assistant to automate routine ops: answer customer questions, draft product copy, summarize analytics, suggest actions.
On this page
The AI Assistant is Tanqory's built-in AI helper. It answers customer questions, drafts content, summarizes analytics, and suggests next actions. Installed by default on most plans; configurable per your needs.
You'll see it in /admin/store/{storeId}/ (often a button or sidebar item).
Before you begin
- Open the admin and click the assistant icon, shown as a button or sidebar item.
- You have Configure apps permission to configure.
What the AI Assistant can do
| Use case | Example |
|---|---|
| Find data | "Show me top products this month" |
| Open a report | "Open the customer cohort report for last 6 months" |
| Draft content | "Write a description for this product" |
| Summarize analytics | "What's the headline from yesterday's traffic?" |
| Suggest actions | "Why is checkout conversion down?" |
| Customer-service drafting | "Draft a reply to this support ticket" |
What the AI Assistant does NOT do
- Take destructive actions without confirmation.
- Replace your judgment for high-stakes decisions.
- Guarantee accuracy: verify before acting.
- Replace your team for tasks requiring human judgment.
Steps
1. Open the AI Assistant
Click the assistant icon in the admin (location varies by Tanqory version).
2. Ask a question
Natural language. Examples:
- "Show me orders from the last 24 hours."
- "Why is mobile conversion lower than desktop?"
- "Draft a product description for cotton tee in navy blue."
3. Review the response
The Assistant returns text + sometimes drills into specific pages. Always verify before acting.
4. Take the suggested action (if appropriate)
For routine tasks (open a report, navigate), follow the suggestion.
For substantive actions (change pricing, send a campaign), apply your own judgment.
5. Provide feedback
The Assistant learns from feedback. Mark helpful / unhelpful responses.
6. Adjust permissions
Per Manage Installed Apps: what data the Assistant can access.
Verify the result
- Responses are accurate.
- Suggested actions are appropriate.
- Privacy + permissions respected.
Best practices
- Use for time-saving routine tasks.
- Always verify substantive recommendations.
- Combine with your judgment, don't outsource decisions.
- Provide feedback to improve.
- Set clear permissions: don't grant access to everything.
Common mistakes
- Trusting the AI without verification.
- Outsourcing strategic decisions.
- Granting full data access.
- Not using for routine tasks: leaving time-saving on the table.
If something goes wrong
- Wrong answer: provide feedback; verify against actual data.
- Hallucinated details: known LLM behavior; always cross-check.
- Cannot access expected data: check the AI's permission scope.
- Permission denied: your role lacks app permissions.
Next steps
Related articles
Still stuck?
- Ask Tanqory AIAsk in your own words. It answers from these articles and links the ones it used.
- Ask in your adminThe assistant in your Tanqory admin answers and makes the change for you once you confirm.
- Contact TanqoryWrite to our privacy, security or legal teams, or talk to sales about a plan or a move.
