Tanqory Assist
Tanqory Assist is the conversational AI helper for operators: answer questions about your store, navigate to relevant surfaces, draft content.
On this page
Tanqory Assist is the conversational AI helper built into the admin. Ask questions about your store + get answers; navigate to relevant surfaces faster; draft content with one prompt. Distinct from the customer-facing AI features: Assist is for operators only.
You'll find it in /admin/store/{storeId}/ as a sidebar or floating button.
Before you begin
- Open the admin and click the Assist icon, shown as a sidebar or floating button.
- Assist is enabled (default on most plans).
What Assist does
| Use case | Example prompt |
|---|---|
| Navigate | "Take me to today's orders" |
| Find data | "How many customers signed up this week?" |
| Summarize | "What's the headline from yesterday's sales?" |
| Draft | "Write a refund-confirmation email" |
| Suggest | "What can I do about declining checkout conversion?" |
| Explain | "What does the Customer Cohort Report show?" |
Assist vs AI Assistant (the app)
| Feature | Tanqory Assist | AI Assistant app |
|---|---|---|
| Built-in | Yes, default | Optional install |
| Conversational | Yes | Yes |
| Permissions | Inherits operator | Configurable per app |
| Customer-facing | No | Some AI Assistant features are customer-facing |
Steps
1. Open Assist
Click the Assist icon (location varies). A chat-style window opens.
2. Ask your question in natural language
Plain English (or whatever language your admin uses).
3. Review the response
Assist returns text + may include action buttons (e.g., "Open this report" buttons).
4. Click action buttons or take suggested actions
Quick navigation; saves time.
5. Refine with follow-up questions
Conversational: you can iterate.
6. Verify substantive recommendations
Assist is a tool, not an oracle. Verify before acting on important suggestions.
Verify the result
- Responses are accurate.
- Action buttons navigate correctly.
- Substantive answers verified against actual data.
Best practices
- Use Assist for routine navigation + summaries.
- Verify substantive recommendations against actual data.
- Provide feedback to improve responses.
- Combine with your judgment.
Common mistakes
- Treating Assist as authoritative without verification.
- Not using Assist for routine tasks.
- Overloading single prompts: break into smaller questions.
If something goes wrong
- Wrong answer: provide feedback; verify directly.
- Assist not responding: refresh; check service status.
- Permission denied: your role lacks Assist access (rare).
Next steps
Related articles
Still stuck?
- Ask Tanqory AIAsk in your own words. It answers from these articles and links the ones it used.
- Ask in your adminThe assistant in your Tanqory admin answers and makes the change for you once you confirm.
- Contact TanqoryWrite to our privacy, security or legal teams, or talk to sales about a plan or a move.