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Duties and Import Taxes (Overview)

Sibling overview to Duties + Import Tax Configuration. Generic overview.

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International orders pay duties + import taxes at the border. Pick who pays: you (DDP) or the customer (DDU).

For full detail see Duties + Import Tax. This article is a brief overview.

Quick reference

Aspect Notes
Duty Tariff on imported goods
Import tax VAT/GST at border
Customs broker Handles paperwork (carrier-provided typically)
DDP You pay; transparent CX
DDU Customer pays; abandonment risk

Before you begin

  • You have Manage settings permission.

Steps

1. Open Settings > Taxes

Step 1: Settings > Taxes (opens full size)

2. Configure per region per Duties + Import Tax

Next steps

Still stuck?

More in Taxes

  • Tax Calculation Service

    Connect a third-party tax service (Avalara / TaxJar / Vertex / etc.) for real-time accurate tax at checkout. Required for multi-state US / EU VAT-IOSS.

  • Pick Your Tax Service

    Choose manual rates, basic auto-calculation, or full third-party tax service. Each has trade-offs around accuracy, cost, complexity.

  • Tax Display and Calculation

    Control display, tax-inclusive or tax-exclusive, and calculation, at line or order level. Choices vary by jurisdiction expectation.

  • Tax Region Detail Setup

    Per-region detail: rates per category, shipping tax inclusion, exemption rules, overrides.

All 12 articles in Taxes

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