Bulk Actions on Gift Cards

Act on several gift cards at once from the Gift Cards list. Select the cards, then deactivate them or send them to their recipients in one step.

Updated: June 17, 2026
Reading time: 3 min

On this page

When you need to act on many gift cards at once, select them in the Gift Cards list and use the bulk bar that appears. Tanqory has two bulk actions: Deactivate and Send Gift Cards. Use them to block a batch of leaked or compromised codes, or to email a set of cards to their recipients again.

You'll work under the Gift cards page in the admin sidebar.

The two bulk actions

Action	What it does
Deactivate	Blocks the selected cards from being used for purchases. Their remaining balances are lost and cannot be recovered, and the action cannot be undone.
Send Gift Cards	Emails the selected cards to their recipients.

Tanqory does not offer a bulk export or a bulk expiry change, so those are not part of this flow.

Before you begin

You have the Manage gift cards permission.
You have narrowed the list to the exact cards you mean to act on. This matters most before Deactivate, which cannot be undone.
Open Products > Gift cards in the admin sidebar.

Steps

1. Open Gift cards

Go to Gift cards. The Gift Cards list opens.

2. Narrow the list first

Use Search gift cards and the status tabs above the list (All, Redeemable, Full, Partial, Empty, Deactivated) so that only the cards you mean to act on are in front of you.

3. Select the cards

Tick the checkbox on each card, or the checkbox in the header row to select every card on the page. A bar appears showing how many cards are selected (1), with the bulk actions.

(opens full size)

4. Choose Deactivate or Send Gift Cards

Deactivate (2) blocks the selected cards from being used for purchases. Their remaining balances are lost and cannot be recovered, and the action cannot be undone.
Send Gift Cards (3) emails the selected cards to their recipients.

5. Confirm

For Deactivate, a Deactivate selected gift cards? dialog opens and warns the change can't be undone. Click Deactivate (1) to proceed, or Cancel (2) to stop.

(opens full size)

6. Verify

Open or scan a sample card to confirm the action applied. Deactivated cards show the Deactivated status, and the count you acted on matches the number you selected.

Verify the result

A sample card reflects the action.
Deactivated cards show the Deactivated status in the list.
The number of cards acted on matches what you selected.

Best practices

Filter to the exact set first, especially before Deactivate.
Record why in your own operations notes, since a bulk Deactivate cannot be undone.
Test on a small selection before acting on a large one.
Tell affected customers when you resend their cards.

Common mistakes

Selecting too broadly before Deactivate, which cannot be undone.
Using the header checkbox by accident and selecting every card on the page.
Expecting a bulk export or a bulk expiry change. Those are not available.

If something goes wrong

You need to undo a bulk Deactivate. There is no reactivate. Create new cards for the affected balances with Send a Gift Card.
Permission denied. Your role lacks the Manage gift cards permission.

Next steps

Gift Card Details Page