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How Combining Discounts Works

Combining lets a discount apply on the same order as another discount. Tanqory groups discounts into product, order, and shipping, and a discount can be set to combine with any of these. This companion explains what stacking means, and links to the full setup.

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Combining is what lets more than one discount apply to the same order. By default a discount does not combine with any other, so a customer gets one discount at a time. When you allow a combination, two discounts apply together and the order is reduced by both, which is why the setting is worth thinking through before you turn it on. This article explains how combining works; and Configure Discount Combinations covers the controls and the steps.

Tanqory sorts discounts into three kinds: product discounts, order discounts, and shipping discounts. On any discount, the Combinations section lets you allow it to combine with each of those kinds. So a code that takes an amount off products can be set to combine with a shipping discount, letting a customer use the code and get free shipping on the same order, while still not combining with another product discount.

The three kinds of discount

Kind What it discounts
Product discounts Discounts on products or collections
Order discounts Discounts on the whole order total
Shipping discounts Discounts on shipping, such as free shipping

Before you begin

  • Your role includes Edit discounts.
  • You know whether the discount is meant to be used on its own or together with another.
  • Open Discounts in the admin sidebar, then create a discount or open an existing one, since this section is part of every discount form.

Steps

1. Decide whether the discount should stack

Decide whether this discount should ever apply at the same time as another. If it should stand alone, leave its combinations off, which is the default. If it should stack, decide which kinds it should combine with. See Configure Discount Combinations.

2. Allow only the kinds you intend

In the discount's Combinations section, turn on only the kinds you want it to combine with, such as allowing a product discount to combine with a shipping discount. Turning on a kind means this discount can stack with a discount of that kind, so the order is reduced by both.

3. Test the stacked result

Build a cart that would trigger this discount and another one you allowed it to combine with, and confirm the total is what you expect. Testing before the discount goes live keeps a combination from reducing an order more than you meant.

Verify the result

  • Discounts you allowed to combine apply together, and the total reflects both.
  • Discounts you did not allow to combine do not stack, so only one applies.
  • With all combinations off, the discount applies on its own.

Best practices

  • Leave combinations off unless you have a reason to stack, since two discounts on one order reduce it by both amounts.
  • A common choice is to allow shipping only, so a discount can pair with free shipping but not with another product or order discount.
  • Set the combinations on both discounts that you want to stack, so each allows the other.

Common mistakes

  • Allowing every kind without checking the result, so discounts stack and cut the order more than planned.
  • Forgetting an automatic discount can stack with a code, so check the combinations on your automatic discounts too.

If something goes wrong

  • Two discounts stacked when you did not expect it. Check the Combinations settings on both discounts.
  • A discount will not stack with another. Confirm the matching kind is turned on for the discount.
  • You cannot edit the discount. Your role may not have permission to manage discounts.

Next steps

Still stuck?

More in Discounts

  • Schedule Discounts

    The Active dates section controls the window in which a discount runs. You set a start date and time so the discount begins on its own, and you can turn on Set end date to add an end date and time so it stops on its own. Because the start and end drive the discount status, scheduling lets you plan a sale in advance and be sure it does not run longer than you intend.

  • Discount Usage Limits

    The Usage limits section controls how many times a discount can be redeemed. You can cap the total number of uses across all customers, and you can limit each customer to one use. Because a discount with no limit can be shared and reused without bound, these two settings are how you keep a code from being redeemed far more than you planned.

  • Discount Detail Page

    Clicking a discount opens its detail page, which is the discount form filled in with its current settings, plus a Summary panel that shows the status, type, and a list of the discount's rules in plain language. From here you can review a discount in one read, edit any part of it, duplicate it, and see how many times it has been used.

  • Discount Management

    The Discounts page is where you manage every discount in your store. You filter the list by status, search for a discount, select rows to activate or deactivate several at once, manage the columns shown, export the list, and open any discount to edit it. Because everything is in one list, you can review and update your discounts from a single place.

All 32 articles in Discounts

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