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Privacy Policy

Your privacy policy is the page that tells customers how you handle their data. In Tanqory it can be generated and kept current automatically, or written by hand, and published from the Customer privacy page.

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Your privacy policy is the page that tells customers what data your store collects and how you use it. In Tanqory you manage it from an editor that can keep the policy generated and updated automatically, or let you write it yourself, then publish it. You open it from Settings, then Customer privacy, then the Privacy policy row, marked Automated when the automatic option is on.

Note: A privacy policy has legal weight. Review the wording with your own legal advisor before you rely on it.

What's in the editor

Control What it does
Use automated policy Generates and updates the policy automatically from your store's settings
Policy content The body of the policy, generated in automated mode or edited in manual mode
Cancel Closes the editor without publishing
Publish Publishes the current policy to your store

Before you begin

  • Your role includes Edit privacy policy.
  • Open Settings > Customer privacy in the admin sidebar, then open the Privacy policy row.

Manage your privacy policy

Open Settings, then Customer privacy, then select the Privacy policy row. The editor opens as a panel titled Privacy policy, showing the last-updated date at the top.

The Privacy policy editor panel: the Last updated date, the Use automated policy toggle set on, the Policy content area with a note that the content was automatically generated and to switch to manual mode to edit, and the Cancel and Publish buttons (opens full size)

Work through the editor top to bottom:

  1. Choose automated or manual - leave Use automated policy on for an AI-generated policy that stays current, or turn it off to write the wording yourself.
  2. Review the content - in automated mode the Policy content is generated and read-only; turn the toggle off to edit it, and read it before publishing.
  3. Publish - select Publish to make the policy live, or Cancel to close without saving. The last-updated date then reflects the change.

Best practices

  • Have your legal advisor review it. A privacy policy carries legal weight, so confirm the wording fits your business and the regions you sell to.
  • Read the automated policy before publishing. The automatic option keeps it current, but you are still responsible for what it says.
  • Switch to manual only when you need exact wording. Manual mode gives you full control but no longer updates the policy for you.
  • Keep it current. Whether automated or manual, make sure the last-updated date reflects your real, current practices.

If something goes wrong

  • The content field is not editable. Automated mode generates the content, so turn off Use automated policy to switch to manual mode and edit it.
  • A change did not take effect. Changes go live only when you select Publish, not when you close the editor.
  • You cannot manage the policy. Your role lacks the Edit privacy policy permission. Ask an owner or admin.

Next steps

Still stuck?

More in Store Setup

  • Staff Notifications

    Staff notifications are the internal alerts your team receives about store events. You turn each type on or off and add the staff who receive them, from Settings, Notifications.

  • Notifications

    The Notifications page is where your store's automated messages are set up. You set the sender email and open the groups for customer emails, staff alerts, fulfillment services, and webhooks.

  • Store Defaults

    Store defaults sets the store-wide values new products, orders, and reports inherit: the default currency, a backup region, the unit system, the default weight unit, and the store timezone.

  • Store Details

    Store details holds your store profile: the store name, contact email, and phone number that appear on your storefront and in customer messages. You edit them in one dialog from Settings, General.

All 31 articles in Store Setup

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