Store Setup
Configure your store settings
31 articles
Topics in Start
Customer notifications are the automated emails your store sends to customers, organized into groups by event, alongside an SMS marketing option. You open them from Settings, Notifications.
The General settings page is the hub for your store configuration: store details, defaults like currency and timezone, order numbering and processing, branding, resources, and ownership, all on one page.
Staff notifications are the internal alerts your team receives about store events. You turn each type on or off and add the staff who receive them, from Settings, Notifications.
The Notifications page is where your store's automated messages are set up. You set the sender email and open the groups for customer emails, staff alerts, fulfillment services, and webhooks.
Store defaults sets the store-wide values new products, orders, and reports inherit: the default currency, a backup region, the unit system, the default weight unit, and the store timezone.
Store details holds your store profile: the store name, contact email, and phone number that appear on your storefront and in customer messages. You edit them in one dialog from Settings, General.
The Users page is where you manage the people who can access your store admin. You see each team member's status and role, add new users, filter by All, Active, Pending, or Requests, and export the list.
A webhook sends your store's event data to an external URL in real time. You create one by choosing an event, a format, and a destination URL, from Settings, Notifications, Webhooks.
The fulfillment request notification is the email your store sends to a fulfillment provider for an order. You edit its subject and body, preview it, and send a test before it goes out.
The checkout settings that can cost you an order or leave you without something you cannot go back for, worst first, the one thing about this page that catches people out after launch, and the three cards you can safely leave alone.
The Change currency formatting dialog controls how prices display on your storefront and in emails. It has four templates: HTML with and without currency, and Email with and without currency, each built from an amount placeholder.
The Settings Notifications page: set the email your store sends from, and reach the settings for customer emails, staff alerts, fulfillment services, and webhooks.
The Taxes and duties page is where your store handles tax: the automatic tax service, the regions you collect tax in, duties and import taxes at checkout, customs information, and how tax is displayed and calculated.
Order ID format shapes how your order numbers read. You add an optional prefix and suffix around the number, and a live example shows the result before you save.
Your privacy policy is the page that tells customers how you handle their data. In Tanqory it can be generated and kept current automatically, or written by hand, and published from the Customer privacy page.
Add the languages your storefront offers from Settings, then Languages. Adding one installs the Translate and Adapt app, and the content still has to be translated, either by hand or with auto-translate. This article covers the page, the Add a language window, and what adding a language does and does not do on its own.
The Store currency dialog sets the primary currency your store uses for default pricing and financial operations. You open it from the Default currency row in Store defaults and pick the currency from a dropdown.
Order processing decides what Tanqory does with an order on its own: whether line items fulfill automatically, and whether fulfilled orders are archived. You set both in Settings, General.
The Settings General page, where you set your store's name and contact details, its defaults for currency, units, and timezone, your order number format, and how orders are processed.
The Customer privacy page is where you manage your store's privacy and consent settings: your privacy policy, cookie banner, data sharing opt-out, marketing consent, data hosting region, and network protection, all on one page.
Each customer notification is an editable email template. Open a template to change its subject and body, preview it, send a test, or reset it, from the Customer notifications page.
The store-setup view of domains: where the Domains page is, the two ways to get a custom domain onto your store, and the detailed articles for each path.
The cookie banner is the consent message shown to shoppers on your online store. From its settings you control the regions it appears in, its text, colors, and position, and whether it shows in checkout.
Fulfillment notifications are the customer emails your store sends as an order moves from fulfillment to delivery. They live in the Shipping group under Customer notifications: shipping confirmation, out for delivery, package delivered, and shipping status update.
Where your store's currency lives: the Default currency row in Store defaults, how it differs from the currencies customers see by region, and where to change and format it.
The Keyboard shortcuts page lists the shortcuts for moving around and acting in your admin faster. You can search the shortcuts or filter them by category, from Settings, General.
A field-by-field companion to Store Details. It explains what the store name, store email, and store phone are for, and covers the billing address that sits in the same section.
Each staff notification is an editable email template. Open one to review its subject and body, change the content, preview it, and send a test, from the Staff notifications page.
A companion to Webhooks that goes deeper on each setting in the Add webhook dialog: choosing an event from the grouped catalog, the JSON or XML format, the endpoint URL, the API version, and verifying requests with the signing secret.
Infrastructure settings are not something merchants configure. The page exists in the admin but opens only in development mode, and the hosting, regions, and scaling behind your store are run by Tanqory. This article explains what that means and where to go for the things merchants can control.
A field-by-field companion to Store Defaults. It explains the default currency, backup region, unit system, default weight unit, and store timezone that sit in the Store defaults section of Settings, General.
Still stuck?
- Ask Tanqory AIAsk in your own words. It answers from these articles and links the ones it used.
- Ask in your adminThe assistant in your Tanqory admin answers and makes the change for you once you confirm.
- Contact TanqoryWrite to our privacy, security or legal teams, or talk to sales about a plan or a move.